Shipping Policy

At Zenylia Dream Home, we are committed to providing a smooth and reliable shipping experience for all our customers within the United States.

1. Shipping Coverage

  • We currently ship exclusively within the United States.

  • International shipping is not available at this time.

  • We do not ship to PO Boxes, APO/FPO addresses, or U.S. territories outside the mainland unless otherwise stated.

2. Free Shipping

  • We proudly offer FREE STANDARD SHIPPING on all orders within the United States.

  • No minimum purchase is required.

3. Order Processing Time

  • All orders are processed within 3–4 business days (excluding weekends and public holidays).

  • Orders placed after business hours, on weekends, or holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a shipping confirmation email with tracking information.

4. Shipping Time

  • Estimated shipping time is 5–6 business days after the order has been processed.

  • Total estimated delivery time: 8–10 business days from the date of purchase.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or high order volume.

5. Tracking Information

  • Tracking details will be sent via email once your order has shipped.

  • Please allow up to 24–48 hours for tracking information to update.

6. Incorrect Address or Delivery Issues

  • Customers are responsible for providing accurate and complete shipping information.

  • Zenylia Dream Home is not responsible for delays or losses caused by incorrect addresses provided at checkout.

  • If a package is returned due to an incorrect address, reshipping fees may apply.

7. Lost or Delayed Packages

  • If your order has not arrived within the estimated timeframe, please contact us at contact@zenylia.store.

  • We will work closely with the shipping carrier to assist you.